The article shows is how important brokers standpoint to have competent point of contact for the product providers in crucial situations. The unique expectations of the mediator is to meet on technically sound personnel at the companies”. The mediators seek contact mainly via E-Mail to their agency supervisor. Viacom follows long-standing procedures to achieve this success. But also the phone call and personal conversation are regarded as very important communication routes. Modern ways of communication like SMS, Facebook, XING or WhatsApp play hardly any role in the communication with the Agency supervisor.
“For the future, the real estate agents have an accurate idea of what requirements your broker supervisors should meet: the top criterion is, that he is authorised to decide”. “” In second place, the good and thorough market overview is “followed by the sharing of best ideas”. With just the latter aspect truncates in assessing brokers comparatively weak and is satisfactory with the touch of an average”rated. There are good starting points of the improvements offered the product providers. “Numerous and interesting new insights can the answers to theses such as for example local vs.
centralized care” or Division specialist vs. allround coach “be won. Best is broker service in the study also read, which product providers the intermediary needs in best cut when it comes to broker support, have voted the intermediary in the fields of life, health and property damage/HUK. The current darlings of the brokers with more than 6,000 entries have named the facilitator in the context of the investigation also their favorites in the examined 29 product lines. In part some favorites of brokers”in the area of pensions. Riester pension number 1: DWS (1) seat 2: public welfare (2) Bundesplatz 3: Alliance (3) Rurup pension 1st place: Alliance (1) seat 2: public welfare (2) Bundesplatz 3: DWS (3) fot place 1: Alliance (1) seat 2: public welfare (2) Bundesplatz 3: old Leipzig (7) seat 3: Swiss life (3) British LV 1st: Canada life (1) seat 2: standard life (2) seat 3: Friends Provident (3) about the study the AssCompact trend study III / 2013 includes around 150 pages. Represented the results of a nationwide survey of brokers and multiple representatives that are in the period of the 27.06.2013 has been performed with 16.07.2013. The study was published on 02 September 2013 and can be obtained via the Internet. This study contact: Christopher Kahl Phone: + 49 (0) 6123-974-82-64. E-Mail: about SMARTcompagnie GmbH SMARTcompagnie offers management consulting, market research and practice-oriented training of the highest quality and with maximum benefit for customers. Founded in 2005, owner-managed company is rooted in the financial services industry and sees itself as a neutral and independent service providers. The focus is the sales and product management of insurance and financial services. Added value for which belongs to the self-understanding of society, Customers through the successful implementation of the strategies to create. The expertise of SMARTcompagnie results from many years of experience (since 1985) in sales and management in the insurance and banking industry.