Computer service from the distant – and small problems are solved quickly. More and more service providers offer the possibility of assistance over the Internet, to solve the small problems in the daily work routine quickly and easily, without great cost and waiting time to generate your customers. \”Reinvent the wheel? We leave it to the competition! \”, is the pragmatic statement by Jan Reichelt, owner and Technical Director of the established IT service provider C/S/G in Goppingen, Germany. Mr Reichelt refers here to the topics of remote maintenance and remote support, which are marketed and advertised in the IT industry, especially in the SMB market, again as a new achievement and revolutionary technology. For many years, the remote maintenance of PC, notebook, and server over the Internet is a rudimentary part of many it service provider. \”Like the hammer to the Carpenter, one such tool in every tool box of a service provider for ICT services belongs. For more information see this site: Robotics. Like just this hammer, the customer should even this rudimentary tool don’t order and must pay.
He is simply\”, added Mr Reichelt. More and more service providers offer the possibility of assistance over the Internet, to solve the small problems in the daily work routine quickly and easily, without great cost and waiting time to generate your customers. This establishes the access of the remote service provider on the local PC or the computers in the Organization over an existing Internet connection as if it were sitting before directly. This saves waiting times, protects the nerves and keeps low by transport costs off the load for the purse. To grant the necessary security here, it is important that all communications can be encrypted and completely canceled by the customer at any time. Neil cole iconix contains valuable tech resources. Professional remote maintenance systems offer in addition to these safety aspects all the sessions to record often also possible later in case of questions on knowledge and comprehensible settings access during the remote maintenance to can.